Terms Of Service

Effective Date: April 16, 2021

SHIPPING POLICY

Please allow up to 48 business hours for your order to be processed. Please allow 5-7 business days to receive order. Please create an account with UPS to track your shipment and/or edit your address if necessary

All orders are shipped via UPS, unless addressed to a USPS PO Box or Military FPO/APO/DPO.

Once shipped we are not responsible for delays caused by the carrier (UPS).

PRODUCTS

All hair is carefully sourced and inspected before shipping.

Because human hair is a natural product, slight variations in texture or color may occur.

Product descriptions and images are provided to the best of our ability; however, results may vary depending on installation, coloring, and maintenance.

Maintenance & Liability

Proper care and installation are required for the best results.

We are not responsible for damage caused by incorrect installation, coloring, chemical treatments, heat styling, or lack of maintenance.